Privacy Policy
Welcome To Ginza-al
Order dispatches within 24 to 48 hours. Standard Delivery Time is approximately 2-4 working days. We gives you Up to 7 Days (Return / Exchange) Policy To return your product, you should mail your product to: {physical address}. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Only regular priced items may be refunded. Sale items cannot be refunded. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund
NOTE:
- We are only responsible for returns once it reaches our warehouse.
- Please note returns are catered only if returned products are sent through courier services.
- All successfully returned items can be exchanged for other merchandise or online store credit. In case of a product being faulty or wrongly delivered, Ginza-al will follow the policy of repair following replacement and finally store credit if the item cannot be repaired or replaced.
- Timeline for Refund against a returned item : 14 days to 45 days
Contact Information
If you have any questions about this Privacy Policy, please Contact Us.